Introducing the UNINET XPRESS DTF Printer

There are certain companies that you run across in business that leave an impact. Some leave a lot to be desired when it comes to customer service and some exceed all expectations. DTG-C definitely exceeded all expectations. Starting in 2023 we were getting so many request from our existing customers regarding shirts for their brand. We knew heading into 2024 that a purchase of a DTG machine was imminent, one problem…who to buy from? Where to start? What is a DTG machine?…ok maybe not that question.. We joined a DTG group to learn more and honestly get referrals on where to buy. Day one we were overwhelmed with sales reps from all over the United States calling and emailing us, we spoke to countless sales reps during this time, some came off as very knowledgeable but extremely pushy, some clearly just wanted to land the sale and be done. We were about to put on hold purchasing a unit until we received a message from Shawn Stender at DTG Connection. Shawn was different from the other sales reps we had spoken to, he was genuinely nice, he asked questions regarding our business model, he got to know us a people and a company. Shawn never made us feel uncomfortable with asking questions, trust me…..we asked ALOT of questions! He would always return our calls and never once came off as pushy. After much deliberation we decided to take the plunge with the X2! After we received the machine in we were introduced to the other awesome person in this story, Deana! She helped us get the X2 set up, trained and rolling! We had one small issue with a firmware update in the beginning, but Shawn and Deana being the “dynamic duo” helped us get it sorted out quickly. They have been awesome to work with! I don’t care if you are a newbie like us or a seasoned pro, I can promise no one will have better customer service and training than DTG Connection! We are a few months in and this machine is worth every penny! We are so happy we took the plunge on DTG printing and found DTG connection, we couldn’t be happier with our decision! Now excuse us….we have shirts to go print!

Wow!! Setting up the printer with Chris at DTG was so easy and fun!! He was extremely knowledgeable , professional and such a great instructor. Troubleshooting was a breeze ; also , as he was thorough and so very patient. Thank you DTG for sharing Chris !!! Shout out to Adam too- he took great care of me with the initial purchase . I’m loving my new DTG printer.

Deana Iribe has been an absolute dream to work with while learning about my printer. From the training to my endless questions, she has been extremely patient and helpful the entire time. She is quick to respond to any of my questions and always so good to walk me through anything I may need help with along the way. I am enjoying the printer and hope to increase my use of it with a larger customer base in the future. Additionally, each order I have placed with you has arrived within a few days; a quick turnaround when your ink is running low! Thank you all for your great customer service.

We have had the most pleasant experience while shopping for a DTG printer. There was no pressure to purchase but more so several in depth discussions on making a wise investment for our company needs. Mr. Karl is truly patient and very informative. We look forward to working with DTG Connection for all of our printing needs.

I first went to Karl and DTG Connection near the end of 2019, and purchased an Epson F2100 in early 2020. This company is extremely knowledgable. There has never been any moment where I had a question in the last 3 years that they weren't able to answer it perfectly. I call to DTG Connection for advice before I call Epson. Great team, great customer service, great knowledge, very easy to work with. 1000% recommended. Ivan